Last updated: 13 November 2026
This website, guthealthdoctor.in, is run by Dr. Gaurang Ramesh, MBBS, MS (General Surgery), FSGE, FMCP-M™; Karnataka Medical Council registration no. 114151, who consults at Arka Anugraha Hospital, #2, 15th Cross Road, 6th Phase, JP Nagar, Bengaluru 560078. This page explains what personal information the site collects, why, and what you can do about it. It is written to follow the Digital Personal Data Protection Act, 2023 and the rules made under it.
What we collect, and why
If you fill in the contact form or write to us on WhatsApp, we collect what you give us: your name, phone number, email address, and whatever you tell us about your health concern. We use it for one purpose: to reply to you and, if you want one, to arrange a consultation. We do not use it for marketing, and we do not sell it or share it with advertisers.
If you call the clinic, the call is handled by the front office at Arka Anugraha Hospital and is not recorded by this website.
Like most websites, this one keeps basic technical logs (the pages visited, the browser used, the approximate location of the connection) through our hosting provider and Google Analytics, which places a cookie in your browser to tell one visit from another. These logs do not identify you by name and are used only to keep the site working and to see which pages are read.
The gut health self-assessment
The self-assessment works in your browser. Your answers to the health questions are used there to prepare your summary. They are not sent to us and are not stored on this website.
Before the summary is shown, we ask for your name and phone number, and optionally your email address and city, and we ask for your consent. If you agree, we send these contact details, your age group, the headings of your summary (for example “Reflux-type symptoms”) and the suggested next step to the system our clinic uses to manage enquiries (a CRM called GoHighLevel, which our marketing agency manages for us and which stores data on servers outside India). We use them to contact you about your summary. We send you health articles only if you tick the separate box asking for them. You can withdraw either consent at any time by writing to admin@gaurangramesh.com.
The self-assessment is for adults. We do not knowingly collect details from anyone under 18.
Health information
What you tell us through the website is an enquiry, not a medical record. Once you become a patient, your clinical records are created and kept by Arka Anugraha Hospital under its own record-keeping and privacy rules, which are separate from this website. Please do not send detailed medical reports through the contact form; bring them to the consultation.
WhatsApp is run by Meta Platforms and has its own privacy terms. Messages are encrypted end to end, but anything you send is also stored on your phone and on ours. If you would rather not use WhatsApp for health matters, call us or use the form.
Who sees your information
Your details are seen by Dr. Gaurang Ramesh and the front-office staff at Arka Anugraha Hospital who arrange appointments. They are stored with our website hosting provider (Hostinger) and our email provider (Google Workspace), who process them on our instructions. Details given at the end of the gut health self-assessment are stored in our CRM system (GoHighLevel), which is managed for us by our marketing agency (Big Boost Marketing); both process them on our instructions. We do not share them with anyone else except where the law requires it.
How long we keep it
Enquiries that do not lead to a consultation are deleted after 12 months. If you become a patient, the enquiry is kept with your clinical record for as long as the hospital is required to keep that record.
Children
This website is not meant for people under 18. If you are writing about a child, a parent or guardian must send the message and give consent.
Your rights
You can ask us what personal information we hold about you, ask us to correct it or delete it, withdraw your consent, nominate someone to exercise these rights for you if you are unable to, and complain if you think we have handled your information badly. Write to admin@gaurangramesh.com or to the Grievance Officer, Arka Anugraha Hospital, #2, 15th Cross Road, 6th Phase, JP Nagar, Bengaluru 560078. We will reply within 30 days. If you are not satisfied with our reply, you may complain to the Data Protection Board of India.
Security
The site uses HTTPS, and access to the form submissions and the mailbox is limited to the people named above and protected by passwords. No system is perfectly secure, and we cannot promise the safety of information sent over the internet.
Changes
If this policy changes, the new version is published here with a new date.
Contact
Dr. Gaurang Ramesh · Arka Anugraha Hospital, #2, 15th Cross Road, 6th Phase, JP Nagar, Bengaluru 560078 · +91 80737 37505 · admin@gaurangramesh.com